Communication skills build up one of the pillars for every success story.
The most important skill that is required for both personal and professional purposes is Communication skills. You should be able to express yourself properly; otherwise, if things are misunderstood then it can lead to a lot of damage. Every company also requires an extrovert kind of employee, who can build up a good relationship with his/her colleagues and can be a good team leader when the time requires them to be one. The way you communicate with people speaks a lot about your personality. Your tone, the kind of language you use, body language all constitutes an important role in communication skills.
Here are some ways to improve your communication skills
- MAKE SURE YOUR MESSAGE IS CLEAR
While you are in the middle of a conversation, the utmost important point to keep in mind is that your message is clear and to the point.
Whatever you say should be clearly understood by the receiver. For example, if you are talking about an apple then the receiver should clearly get the message about an apple, not a banana.
Use simple language and be straightforward to avoid any kind of misunderstanding.
Your communication will be complete if whatever you say is the same interpreted by the receiver.
- ASK FOR DOUBTS
Sometimes the receiver does not understand what you are trying to convey through your message.
At the end of the conversation, ask the receiver if he/she has understood what you have said, and if not then you can repeat yourself.
If possible ask your receiver to repeat what you have said so that you can get a clear idea if they have exactly interpreted your message or not.
This will make your conversation much simpler and will avoid any sort of misunderstanding.
- MAKE EYE CONTACT
This is a very important point to be kept in mind while you are in the middle of any sort of conversation.
Making eye contact with your audience, or even the person you are speaking to show that you are attentive and confident.
This proves your credibility and shows that you care about your audience.
For example, you are in the middle of an interview and you are not maintaining eye contact with the interviewer, you are looking here and there.
This will give your interviewer the impression that you are not serious about things and take them very lightly.
And now reverse the scenario, you are maintaining constant eye contact, have a confident tone, and responding properly, your interviewer will get a pleasing response from your side and hence your chances of selection will be increased.
- PROPER BODY LANGUAGE
After eye contact, body language is the second most important factor.
Not just words but your body moments also portray a lot about your personality.
Rubbing your hands, trembling voice are all signs of nervousness.
You also have to notice the body language of the receiver, to understand if they have understood your message or not.
If they shake their head or not, thumbs up or not are some signs that will help you understand.
If you are talking and your audience is yawing or dozing off understand immediately that your audience is getting bored and try and improve automatically.
- DEVELOP YOUR LISTENING SKILLS
When you have completed what you have said, listen to your receiver patiently.
Do not hurry! Do not think about what to say next, concentrate on what your receiver has to say.
Try and listen to your receiver without any kind of judgment or any pre-saved notions about your receiver.
Both proper speaking and listening skills are required.
Communication skills are a very important skill for an individual both personal and professional uses.
Communication skills comprise of speaking, listening as well as non-verbal like eye contact and body language.
Proper eye contact, body language, proper tone are some points to be kept in mind.
You should be clear and understandable by your receiver.
Ask your receiver for doubts to avoid confusion.